On July 8, 2021, Kok Kum Yeong, Presales Team Leader, ASEAN at RPA software company UiPath, and Paras Chadha, Vice President, Digital Innovations at IT services company Total eBiz Solution (TeBS), joined LogiSYM hosts Bob Gill and Raymon Krishnan to discuss ways in which the logistics industry can harness the full potential of Robotic Process Automation (RPA) and Intelligent Automation (IA) technologies. The 45-minute webinar, which attracted more than 100 participants from across the region, covered aspects including the mechanics of RPA/IA,selecting and prioritising processes for automation, financial justification and ROI scenarios, and featured a live demonstration of an RPA-enabled order quotation.To summrise what was a fascinating and insightful discussion I include this chart as visual of how RPA can really support businesses to achieve.