Trinity Yeo is the Enterprise Transformation Lead at UBTS, working across stakeholders, frontline operations, tech teams, and partners to drive transformation initiatives. She translates operational challenges into practical AI and digital solutions through UBTS’s proprietary AIO Transport OS, improving operational efficiency, customer experience, and business performance.
A graduate of Parsons School of Design, New York, with a degree in Strategic Design & Management, Trinity combines design thinking, business strategy, and operational insight to bridge people, processes, and technology. She believes successful transformation requires close collaboration and disciplined execution to empower frontline teams and deliver sustainable business value.