21 Sep Vivek Sarbhai
Director Customer Service & Logistics
Mondelez Middle East & Africa
Vivek has built a 27+ years successful career as an executive level functional leader, working majorly in Asia Pacific, Middle East, and Africa market for global organizations like P&G, Coca-Cola, Baxter, and Mondelez (earlier Cadbury and Kraft Foods), covering domain of Integrated Supply Chain, Strategic Sourcing / Procurement, and Customer Service. Managing complexity in terms of Portfolio, Geography, Network and Culture is his strength.
In order to complete his leadership development in Integrated Supply Chain, Vivek has also worked with Bax Global and DHL, for 3+ years, leading Business Development with P&L ownership. The successful acquisition of marquee clients like IBM, HP, CISCO, Samsung, Whirlpool, and Carrier enables him to cross leverage industry experience and improve efficacy of Supply Chain solution(s).
His extensive work in building Supply Chain and Sourcing Management Structures and Systems, including hiring and developing talent across APAC and Middle East & Africa markets, working along with consulting giants like AT Kearney, Accenture and Oliver & Wight, has enabled him to deliver many successful function led business transformations. A few examples of such transformational initiatives are
- Leveraging technology to deliver IOT enabled Route to Market Model – B2B as well as B2C in India, South Africa and Middle East markets and delivered 10% improvement in Service Level and 6% productivity improvement
- Integrated Business Planning (IBP) for Mondelez APAC delivering $ 30 MM in cash via 10% reduction in inventory, service level improvement to 96%+ and 4% productivity improvement
- Developing “cold chain” strategy for Cadbury India to improve product freshness by 50%
Vivek is a high-energy, results-driven leader with outstanding Program Management capabilities across Asia Pacific, Middle East and Africa markets. He creates strategic alliances within the ecosystem i.e. supplier, business partners, teams, and external stakeholders to drive function led business transformation initiatives. His colleagues and stakeholders respect me for delivering value-added and innovative solutions.
His leadership style is “Inspire Trust”. He believs in and promote a diverse & inclusive work environment that fosters trust and excellence based on my “3D” foundational principles i.e. “Discuss, Decide and Deliver”.
He holds a Post-Graduate degree in Industrial Engineering from NITIE, Mumbai, India and a degree in Chemical Engineering from HBTI, Kanpur, India. He also has a Diploma in Business Finance from ICFAI, Hyderabad, India.