Innovations in using Technology to stay ahead in the Game!
The business of logistics is as dynamic as ever in this modern age. The key to staying ahead of the curve is the ability to re-invent. Being open to doing things in a new way offers fresh opportunities, and this is where technology shows itself to be a game-changer.
In the last decade, there has been a dramatic shift in customer behaviors, which has given rise to new business models that require quicker and more efficient solutions than ever before.
To meet this gap, CEVA Logistics has transformed itself by incorporating advanced technology to create innovative solutions for its customers, big or small. Technology is enhancing the way CEVA interacts with customers and supply chains in a range of sectors such as automotive, consumer and retail, e-commerce, food and beverage and high tech.
Breaking out of the traditional sales process, CEVA Logistics launched MyCEVA, a digital, web-based freight forwarding platform offering instant quotations, fast booking, end-to-end visibility and assistance from booking to delivery. This one-stop platform simplifies the process of shipping to enhance the customer experience for small medium enterprises (SMEs) in the marketplace.
To strengthen its contract logistics offering, CEVA is investing for the future through visualizing and designing the warehouse of the future. The company focuses on four main pillars — People and Process, Technology and Automation, Digital Solutions and Green Solutions — to bring real value to the customer.
As an example, to serve the fast-paced consumer and retail and e-commerce industries, CEVA recently implemented an artificial intelligence-enabled robotic automation system into its supply chain operations. Embedding the Robotic Product Sortation and Identification system maximizes the distribution center’s capacity, optimizes throughput and accelerates fulfillment processes.
The company has also invested in Automated Mobile Robots (AMR) dedicated to support picking and packing by bringing the goods to the people in the warehouses. Leveraging AMRs significantly increases picking accuracy, improves space efficiency and drives overall productivity at distribution centers. Another variation of this goods-to-person automation is the Skypod system, which eliminates non-valued added activities, such as walking, while improving productivity through improved workflow and operator ergonomics.
Robots, being versatile partners, are not deployed only to help in picking. CEVA Logistics has also introduced robots specialized in cleaning to more efficiently maintain its warehouses that operate 24/7. These cleaning robots run on a fixed schedule, which helps to ensure the sites are regularly maintained.
To optimize customers’ accuracy of inventory apart from robots, CEVA introduced the use of smart gloves with the capability of scanning to quickly process and record small parcels that flow in and out of warehouses every day. These gloves are easy to use and even help to reduce the risk of workplace injury from the constant use of a handheld barcode scanner. This innovative technology creates a higher level of productivity during picking and
packing processes, ultimately benefitting the customer.
The beauty of the above technological innovations is that they are scalable, being easily adapted and implemented to suit the revolving needs of customers from a wide range of sectors and across different geographic locations. CEVA develops, enhances and deploys new technologies at a global level thanks to its worldwide network of internal Innovation Ambassadors.
Not all of CEVA’s innovations are targeted directly at its customers. The company recognizes that it has a part to play in conserving the environment by acting for the planet. This philosophy is in line with the CMA CGM Group’s direction.
Within CEVA Logistics, electric vehicles, such as vans and trucks, are already a part of its ongoing commitment to reducing emission in supporting customers’ last mile deliveries. Looking ahead, another example would be to employ automated, driverless trucks to supplement its existing ground fleet. CEVA is currently testing this technology and expects an increase in productivity and enhanced safety standards for ground transportation.
CEVA Logistics is always looking to implement the latest technological advances in its business. As markets evolve and technology continues its relentless advance, CEVA Logistics will continue to invest in innovation, taking the company to the next level in providing responsive logistics services to its customers.